KCB deploys Microsoft CRM to boost service delivery
Kenya Commercial Bank (KCB) has commenced the use of a new Electronic Customer Relationship Management System aimed at improving customer experience and turn-around time. The Bank will use the system...
View ArticleKCB-MPesa Service 1-year later: 5.2 million clients, Kshs 660 million in...
Customers using the mobile-phone based, micro credit and savings product KCB M-PESA have transacted over Kshs 7.8 billion in loans in the twelve months since launch last year, significantly deepening...
View ArticleBLOG: Kenya’s attained 85% financial inclusion due to banking innovations
By Patrick Otieno In the midst of the erosion of public trust in Kenya’s banking system following the collapse of Chase Bank, the Central Bank of Kenya (CBK) has joined the ranks of regulators that...
View ArticleSafaricom nominated in African Banker Awards’‘Financial Inclusion’ category
The shortlist for the 10th edition of the African Banker Awards has been released and includes Kenya’s MNO Safaricom which has been nominated in the award’s ‘Financial Inclusion’ category together with...
View ArticleKCB and Oracle’s 4-day developer session ends on October 7
In an effort to grow the adoption of cloud services efficiently across Africa, Oracle, together with KCB, has been holding a developers session targeting the [...] Source
View ArticleSafaricom, KCB contribute Kshs 100 million to Acumen Fellows Program
Twenty social entrepreneurs from across East Africa are set to join the Acumen East Africa Fellows Program in a partnership between KCB, Safaricom and Acumen. [...] Source
View ArticleKCB partners with eResident to launch rent collection and management platform
Landlords and tenants can now benefit from a new digital platform that makes it easier to collect and pay rent. The e-payment solution, eResident, is tailored to serve the real estate market,...
View ArticleKCB nominated for Innovation in Banking as Equity gets 3 nominations at 2019...
Kenya’s KCB has been nominated in Innovation in Banking category as Equity got three category nominations – including African Bank of the Year; African Banker of the Year; andSocially Responsible Bank...
View ArticleMastercard extends Kshs 10 billion to KCB Foundation to boost 2jiajiri programme
KCB Foundation, the social investments arm of KCB Group, has secured Kshs 10 billion ($100 million) funding from the MasterCard Foundation for scaling up its 2jiajiri programme that seeks to empower...
View ArticleKCB customers in Kenya can now engage with the bank via WhatsApp
KCB Bank Kenya customers will now be able to interact with the bank via the messaging service WhatsApp. The Bank has deployed the Digital Customer Service platform designed by Sparkcentral, the...
View ArticleMobile channels drove KCB Group’s transactions done outside branches in first...
Growth in its loan book, increased mobile channel activity and sustained cost saving measures are the key factors that contributed to drive KCB Group’s performance in the first half of the year,...
View Article92 youth trained in smart farming as part of KCB’s 2jiajiri programme
KCB Foundation has graduated 92 beneficiaries who have completed the first phase of training in hydroponics farming at Miramar International College as part of the bank’s 2Jiajiri programme....
View ArticleKCB account holders can now redeem their Simba Points for cash
KCB customers will now be able to redeem cash for their Simba Points after the bank honored customers’ requests to redeem their points for cash. The cash redemption became popular after the spread of...
View ArticleYoung Africa Works project puts up 100 hydroponic greenhouses in Ngong
The Ministry of Agriculture is interested in collaborating with the KCB Foundation to expand ongoing programmes and learn from the Foundation’s work on training the youth on agribusiness. Agriculture...
View ArticleKCB customers can now redeem their loyalty points via Glovo and Jumia
KCB Bank customers will now be able to redeem their loyalty points for vouchers to offset their shopping or delivery of goods to their homes. This follows a partnership between the lender, Glovo and...
View ArticleEquity, KCB recognised in The Banker’s Top 1000 World Banks 2020 ranking
Equity Bank, with a balance sheet size worth Kshs. 673.7 billion at the end of 2019, has been listed at number 7 among the top 10 Banks in Africa in 2020 with a score of [c] Source
View ArticleUkheshe and KCB in deal to boost digital payment services in East Africa
In an initiative that will see the growth and development of payment services within the East Africa region, digital fintech platform provider, Ukheshe, has announced the conclusion of a new agreement...
View ArticleKCB wins overall Financial and Professional Services award by SABRE Africa...
KCB Group has won three globally recognized awards, cementing the lender’s position as a leading financial solutions provider in the East African region. The awards are: Best Commercial Bank Kenya...
View ArticleKCB recognized for outstanding leadership in sustainable finance
KCB Group has been recognized for outstanding leadership in sustainable finance by the Global Finance Magazine. The Bank was named the winner of the Outstanding Leadership in Sustainable Loans in...
View ArticleNational Bank signs e-commerce deal to enable Kenya’s SMEs to get goods from...
National Bank of Kenya (NBK) has signed a trade partnership deal with global logistics provider DP World to offer e-commerce services to Kenyan traders to access goods from across the globe, mainly UAE...
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